Orders & Pricing
Q: What is your MOQ?
A: 1 unit for sample testing. 3+ units for OEM/custom branding. Bulk discounts for 10+ units.
Q: How does your price compare to Megger/BAUR?
A: A10 TDR Flash Tester ($2,500 FOB) is 50-60% less than Megger TDR2000 ($4,000-6,000). Complete starter kit (A10+C11+A30D) at $5,200 FOB is less than a single Megger unit.
Q: What payment methods?
A: T/T bank transfer, PayPal for small orders.
Shipping & Delivery
Q: Delivery time?
A: Standard models: 10-15 days. Custom/OEM: 20-25 days.
Q: How do you ship?
A: By sea (FOB Qingdao/Tianjin) or air express (DHL/FedEx for samples).
Product & Quality
Q: Are products certified?
A: Yes, CE certified. ISO quality, environmental, and occupational health certifications available.
Q: Warranty?
A: 1 year on main unit. Lifetime maintenance.
Frequently Asked Questions
Orders & Pricing
Q: What is your MOQ?
A: 1 unit for sample testing. 3+ units for OEM/custom branding. Bulk discounts for 10+ units.
Q: How does your price compare to Megger/BAUR?
A: HP-A10 TDR Flash Tester ($2,500 FOB) is 50-60% less than Megger TDR2000 ($4,000-6,000). Complete starter kit (A10+C11+A30D) at $5,200 FOB is less than a single Megger unit.
Q: What payment methods?
A: T/T bank transfer, PayPal for small orders, L/C for large orders.
Shipping & Delivery
Q: Delivery time?
A: Standard models: 10-15 days. Custom/OEM: 20-25 days.
Q: How do you ship?
A: By sea (FOB Qingdao/Tianjin) or air express (DHL/FedEx for samples).
Product & Quality
Q: Are products certified?
A: Yes, CE certified. ISO quality, environmental, and occupational health certifications available.
Q: Warranty?
A: 2 years on main unit. Lifetime maintenance.
Q: Can I get a sample?
A: Yes, the sample fee and shipping cost need to be paid. The sample fee will be deducted from the cost of your next purchase (~$50-100 via DHL).
Q: Do you provide training?
A: Yes — user manuals, video guides, and free remote online training. On-site training for large orders.
Customization
Q: OEM/ODM?
A: Yes — custom logo, packaging, software language, accessory configuration. MOQ: 3 units for branding, 10+ for full packaging.
Support
Q: What if the device malfunctions?
A: Contact us with photos/videos. We diagnose remotely. Replacement shipped within 48 hours if needed.
Q: Do you have distributors in my country?
A: We are actively seeking distribution partners worldwide. Contact us to discuss.
Q: Do you provide training?
A: Yes — user manuals, video guides, and free remote online training. On-site training for large orders.
Customization
Q: OEM/ODM?
A: Yes — custom logo, packaging, software language, accessory configuration. MOQ: 3 units for branding, 10+ for full packaging.
Support
Q: What if the device malfunctions?
A: Contact us with photos/videos. We diagnose remotely. Replacement shipped within 48 hours if needed.
Q: Do you have distributors in my country?
A: We are actively seeking distribution partners worldwide. Contact us to discuss.